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PublishedSeptember 22, 2021
CMP touts customer service fixes in bid to lift state-imposed earnings penalty
Central Maine Power says it has met or exceeded state-imposed customer service benchmarks and paid a record penalty of $10 million in revenue over 18 months.
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PublishedAugust 24, 2021
CMP can defer, recover costs from 2020 storms, regulators decide
The Maine Public Utilities Commission rules that CMP spent more than $34 million prudently to restore service after 2 nor'easters.
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PublishedJune 28, 2021
CMP customers could see double-digit rate hike in August
CMP is asking the Maine Public Utilities Commission to consider deferring some storm charges and holding an overall residential rate hike to under 10%.
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PublishedFebruary 21, 2021
Maine public advocate: Floating offshore wind will benefit consumers
This is the course to protect Mainers from volatile fossil fuel costs, safeguard our coastal communities from rising sea levels and mitigate the Gulf’s warming.
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PublishedMay 11, 2020
CMP agrees to create $500,000 COVID-19 fund to settle disconnection case
The fund would help residential customers impacted by the coronavirus pandemic pay their electricity bills.
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PublishedJanuary 12, 2020
Our View: PUC staff report not the end of CMP billing case
Finding that there was no problem with the company's billing software doesn't mean its bills were accurate.
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PublishedJanuary 6, 2020
Following 12-month inquiry, decision time approaches in CMP billing probe
Staff of the Public Utilities Commission will make a recommendation to commissioners Thursday on how much blame, if any, there is to lay at the feet of Central Maine Power for its billing problems.
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PublishedOctober 18, 2019
Internet companies leave customers in the dark on storm-related outages
Providers don't disclose the scope of outages or predict when service will be restored – because they don't want to, and because they can't.
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PublishedSeptember 16, 2019
CMP executive: Electric utility is committed to a transparent auditing process
Though a recent editorial said otherwise, the truth is that all three independent analyses of CMP's billing system were thorough and meticulous.
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PublishedSeptember 14, 2019
Maine PUC: Editorial mischaracterizes panel’s role in resolving CMP complaints
The commission cannot and will not prejudge decisions in any ongoing investigation or rate case of any utility.
Maine Public Advocate
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