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PublishedJune 23, 2019
Who gave the go-ahead to launch CMP’s new billing system?
The 13-member project team that oversaw the launch of Central Maine Power’s new billing system consisted of a mix of IT, customer service and regulatory managers from Iberdrola, Avangrid and CMP. CMP has released a matrix summarizing the responsibilities of five key managers on the project team: Donna McNally, project director; Rachel Grenier, a now-retired […]
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PublishedJune 23, 2019
Cut back on kids’ video game time, toddler’s parents are told
A Central Maine Power representative also suggests the Dyar family's appliances are to blame, but the items are new.
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PublishedJune 23, 2019
Timeline of a troubled launch: New billing system prompts multiple probes, lawsuit
The seeds of Central Maine Power's crisis were planted nine years ago.
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PublishedJune 23, 2019
Our View: Latest fiasco feeds doubts about CMP
Who comes first, stockholders or customers? The flawed rollout of a new billing system fuels legitimate questions about accountability.
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PublishedJune 23, 2019
CMP misled the public, mismanaged rollout of new billing system
A Portland Press Herald/Maine Sunday Telegram investigation reveals that layers of Central Maine Power management misjudged the enormity of changing over to a new billing system, leaving thousands of angry and frustrated customers.
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PublishedJune 19, 2019
Somerset County residents ask commissioners to vote again on CMP corridor support
The chair of the Somerset County commissioners and Commissioner Lloyd Trafton deny a conflict of interest and take no action on residents' request for a new vote.
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PublishedJune 14, 2019
Somerset commissioner resigns from nonprofit board after conflict of interest accusation
The county administrator said Friday that Lloyd Trafton has submitted his resignation to the board of Western Mountains and Rivers after complaints of a conflict of interest.
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PublishedJune 4, 2019
Bill to require greenhouse gas study of CMP project falters in House
The bill was sought by skeptics of Central Maine Power's claims that the 145-mile transmission line from Quebec will dramatically reduce emissions of climate-warming gases.
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PublishedJune 3, 2019
Mailers touting power line project offer wildly different job estimates
Critics say the power company's advertising in favor of its $1 billion project are misleading, but both versions are both confusing and correct.
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PublishedMay 14, 2019
Power companies and their critics clash over proposal for consumer-owned utility
Recent frustrations with CMP sparked a legislative proposal to form a public power authority in Maine.
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